PERSONAL DATA - PRIVACY

We care about everyone’s privacy, and we take this seriously. Your Privacy is our top priority. We don’t request access to your personal information without any reason, unless we need it to provide our service. We don’t share your personal information with anyone except to comply with the law and protect your/our rights. We don’t store personal information on our servers unless required for our service operation. Your personal information is transmitted, stored and processed securely on our servers.

We abide by the law and do seriously take care of the data privacy. We take security seriously into account, and we follow the generally accepted standards for the protection and management of your personal information and data. Our servers are hosted in data centers in Singapore and they have a high level of physical security. Furthermore, we use TLS connections between the users and our servers, so all data and chat texts are encrypted during transmission. TLS (Transport Layer Security) is an international protocol that ensures privacy between communicating applications and their users on the Internet.

Our business requires to understand who is visiting, and some statistics of the visitors. So that we can improve the system further to provide better service. When using the service, various data and information is stored relating to you and your visitors. This provides access to functionality such as visitor monitoring, chat and chat history. The information collected is relating to the equipment used to access websites, IP addresses, type of browser and operating system. For statistical purpose, we collect some information like how many times a visitor has visited a website and how much time he is on a website. The information collected can be used for statistical purposes by us to improve the security and functionality of our services, but we never give or sell this information to others. Also chat messages and images are securely stored on our servers and nobody has access to that information, except authorized employees who have physically access to the servers only for server maintenance purposes. We never give or sell this information to others.

The management and protection of personal data of both our service users and their website visitors, is subject to the terms of this agreement and the relevant provisions of General Data Protection Regulations.

You have choice to agree or disagree. If you disagree with this privacy policy, you should stop using our service and delete your live chat dialog. According to the General Data Protection Regulation (GDPR), you have the right to access, correct, transfer and delete your data.

We may add and edit this privacy policy and we may abide by new regulations and necessary requirements. We will not reduce your rights under this policy without your explicit consent. We will post any policy changes on this page and, if the changes are significant, we will provide a more prominent notice. You are encouraged to frequently check this page for any change and if you continue using our service will constitute your acceptance of it.

Cookies

Cookies are used to identify users as they navigate different pages on a website or when returning to the website. Cookies are small text files, that are placed on your computer by websites that you visit and which may then be sent back to the servers each time the browser requests a page from the server. Cookies may store your preferences and your profile information. For example, cookies are used by Canada gateway immigration consultants to store some chat options of your web visitors like the sound option. Regarding our website and operator console cookies are used to save data like your language preference. Visitors who do not wish to have cookies stored on their computers can set their browsers to refuse cookies before using our website, but many features of our live chat service may not function properly without using cookies.

If you have any question about this policy, you can contact us at info@cgl.lk